Authenticity & Packaging
- Will my cigars be in plain packaging?
- Can I choose not to have plain packaging?
- My cigars do not have a duty-paid stamp?
- My cigars do not have a Health Canada warning?
- Why is there no clear plastic wrap on my cigars?
- Why is there no barcode on my Cuban Warranty Seal?
Ordering
- Why do I see Card Number is invalid while entering my credit card?
- Why did I receive a verification popup on checkout?
- Is my connection encrypted while on Cigar Chief?
- How are saved credit cards stored and used?
- Can I use a different Shipping Address vs Billing Address?
- What if the cigars I order are out of stock?