What if the cigars I ordered do not arrive? March 31, 2020 19:18 Updated If for any reason your order does not arrive, please contact us immediately and we will re-ship your order. That is our commitment to you, our valued customer. firstname.lastname@example.org 1-877-526-2376 Related articles How will you be notified of delivery? How long will it take to receive my order? Where do you ship to? Expected Shipping Delays on Orders What if cigars I order arrive damaged? Comments 0 comments Please sign in to leave a comment.